Flight delay? | Cancellation?

You are entitled to compensation. You can get up to € 500.
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How much should I get?

Compensation

The amount of compensation depends on the length of the flight and the delayed time

Flights less than 1 500 km

If the distance between the departure and arrival airport is less than 1 500 km and your flight is canceled or delayed for more than 3 hours, you can get up to € 250 compensation.

Flights 1 500 km - 3 500 km

If the distance between the departure and arrival airport is between 1 500 and 3 500 km (or over 3 500 km within EU) and your flight is canceled or delayed for more than 3 hours, you can get up to € 400 compensation.

Flights over 3 500 km

If the distance between the departure and arrival airport is above 3 500 km and your flight is canceled or delayed for more than 4 hours, you can get up to € 600 compensation.

Who we are? What do we do?

About us

Our team is made up of young, dynamic people who specialize in various fields related with aviation law, compensation, debt recovery and travel industry. It helps us to move smoothly in services we provide.That’s why our clients’ problems are easy for us to understand and to fix.

Our main goal is 100% customer satisfaction in the sense of being treated professionally, quickly and – what’s the most important – effectively.

Therefore, we charge our clients only if compensation is paid, otherwise the client will not bear any costs.

Do not hesitate to contact us and check whether You are entitled to get compensation for delayed flight which happened during your dream holiday or business trip.

Team of aiddelay.com

How to get compensation?

Procedure

Fill in the form

Please fill in the form below with flight details, so we could take care of your case.

Send documents

After initial assessment, we will ask you to email scanned copies of your flight documents.

Now our turn

As soon as we get documents, we start the procedure of claiming the airlines for your compensation.

Payment of compensation

When the procedure is completed, you receive the money on your bank account.

High efficiency - low commission

Frequently Asked Questions

FAQ

How long do I have to submit a claim?

According to Polish law you can apply for compensation for 1 year back. Therefore, it’s worth writing to us immediately and not wait until your money is lost.

What are the costs of your work?

We offer you the most competitive commission on the market , maintaining professionalism and highest standards of customer service. In case of success (getting compensation from airlines) we charge 21% of the enforced compensation. Let us remind you one more time – the fee is charged only in the case of obtaining compensation.

How long does the procedure of compensation recovery take?

The procedure lasts approximately few weks. However, in more difficult cases, the process may take longer.

Does the compensation procedure also apply to charter flights?

Yes, the legal regulations clearly state that entitled for compensation for a delayed flights are passangers from all airlines. No matter where you fly and which airline, remember that you should get compensation for the delay!

Who can apply for compensation in case of a business trip?

According to the legal regulations, the compensation is due to the passenger, not the person or entity who orders tickets. When You are on a business trip and the flight is delayed, it is You who is waiting for the plane, so the compensation should be Yours.

Contact

Application form and contact form

Passenger's name

Phone number

Email address

Airline

Flight number

Date of flight

Time of planned arrival at the destination

The actual time of arrival at the destination

Place of departure

Place of arrival

Cause of the delay according to the passenger's knowledge (in your own words)

I hereby agree for processing my personal data in accordance with the Act of August 29, 1997 on the Protection of Personal Data for the purpose of performing the compensation recovery proceedings. At the same time, I confirm that I have read the Regulations.


Weekend for free

Our last year weekend trip to Lviv has ended with the cancellation of flight from transfer airport. Airlines has offered us the next day flight, but in the morning we had to be at work, so we refused and returned home by train. With the help of odszkodowaniezaopoznienie.pl we got € 250 compensation per person! As a result, we plan to go for a weekend to Lviv this year again. The money from compensation will cover the costs of flight and accommodation. We can’t wait for a free weekend in this beautiful place.

- Anna and Maciej

Dinner with the customer

I thought that cancelled in the last moment flight to Scandinavia would result in the loss of the customer. I didn’t appear for a business appointment. Fortunately the customer wasn’t resentful. The next meeting was arranged in Poland. Thanks to compensation, I could invite him for a really nice dinner. There was even some money left so I could afford few delights. I wouldn’t get it without effective help of odszkodowaniezaopoznienie.pl. Thank you very much.

- Dominik

Business trip

Business trip to Krakow, a busy day of work. I was just about to be home. At the airport an unpleasant surprise - my flight was delayed for more than 3 hours. Thanks to odszkodowaniezaopoznienie.pl I got compensation of € 250. I will spend that money on additional attractions during summer holidays with my loved ones.

- Krzysztof

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Have any questions? Want to know whether you are entitled for compensation? Write or call:

office@aiddelay.com